10 Reasons Social Media Is Important For Business

Are you still trying to decide whether to set up social media for your business?

Maybe you’re thinking that with so many businesses already out there, what’s the point and will you be seen?

Or perhaps you’re already on social media but are struggling to get the best from it and can’t see the benefit of carrying on.

The truth is, social media isn’t a quick fix. It takes time (lots of time) and a clear strategy to get it right. But once you do, the potential for growth is limitless.

Before we get stuck in, let me reassure you on a couple of things.
  1. You don’t need to be on every social media platform – just the one(s) that your customers are on.
  2. You don’t need to have thousands of followers – you just need the right ones.

So in this blog, I’m going to share with you 10 reasons why social media is important for your business.

And if, by the end, you’d like help with your social, let me know and we can get you Always Being Social.

1. Social adds credibility

These days, consumers expect businesses to have a social media presence. In fact, if you don’t have one it can raise serious red flags in a potential customer’s mind.

The thing they’re most likely to question is that if they can’t see you on social, is your business still operating? It’s like having a shop with no shop window – just one boarded up with nothing to see. Would you enter a shop like that? I didn’t think so.

Active social media accounts send out a positive message about your business. They show that you’re operating, that you’re in touch with your customers and that you have lots to shout about.

2. Increases brand awareness

If customers can’t find you on social media they can’t connect with you or buy from you. 

When approached strategically, social offers endless opportunities to grow your reach and connect with new audiences.

Having an active social presence builds brand awareness and keeps you at the forefront of your customers’ – and potential customers’ – minds.

3. Builds know, like and trust 

Whether you’re active on Instagram, Facebook, Pinterest or Twitter, your social platforms are a chance for customers to get to know you and understand your brand values.

Here are some ideas:

Posting pictures of you and your team builds familiarity = Know.

Creating content that solves your followers’ problems = Like

Being honest and consistent with your messaging = Trust 

In short, the more regularly you show up online and help followers to overcome their problems, the more you’ll earn their trust and loyalty.

4. Increases leads and sales

Did you know that 60% of Instagram users discover new products while hanging out on the app?

If that’s not a reason to get involved I don’t know what is.

But that’s not all, the ever-changing social landscape means new audiences and opportunities are opening up all the time.

According to the Hootsuite Social Trends report, 70% of internet users aged between 55-64 (a group traditionally targeted by TV advertising) bought something online during October 2020. Of those 37% said they planned to continue doing so more frequently.

5. Drives traffic to your website

Social media offers lots of great ways to drive traffic to your website including:

✔️  Clickable links in your bio

✔️  Post links to blogs and product pages

✔️  Paid advertising

6. Your competitors are there

If you’re sick of seeing your competitors smashing it on social media then it’s time to get serious.

Your social platforms are the perfect place to show off your business’s personality and let people see what sets you apart from all the others.

Don’t give your competitors the upper hand because you don’t know where to start. 

7. Builds community 

One of the most exciting things about social media is that it allows you to build a community of like-minded people, anywhere in the world.

When you put out clear and consistent messaging about your brand you’ll attract new customers who will be happy to share your story.

Those same followers can provide you with invaluable insights in the products and services you provide so that you can give them – and others like them – more of what they want.

8. Positions you as a thought leader

Through clever, well-planned content, social media allows you to establish yourself as a leader in your field. Here are some ideas to help you do that:

✔️  How-to videos

✔️  Facebook and Instagram Lives 

✔️  Tips, tricks and hack posts

✔️  Behind the scenes photos and videos

✔️  Share your opinions on industry news

✔️  Engage with other industry figures 

✔️  Offer help and advice in groups (without selling your products or services)

9. Access to social ads

If you want to advertise on social media then you need a strong organic social media presence too.

Social advertising offers incredible targeting opportunities to businesses like yours. But, having active and engaged accounts, is crucial to their success.

Paid social isn’t a stand-alone marketing option. In order to make it a success, you need to have all your ducks in a row.

10. Share your success stories

Social media is a fantastic place to shout about your successes and share your customers’ stories.

Sharing reviews, testimonials and video interviews with happy clients helps to reassure others you can help solve their problems too. 

If you’d like help setting up and running your channels or you’d just like support around what to post and how to create a social media strategy I can help.

Simply book a FREE discovery call with me and let’s get you Always Being Social

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Jo Doughty

Jo Doughty

I’m Jo Doughty, the leopard print-loving founder of boutique social media agency, Always Being Social. I’m here to help you conquer your fear of social media by helping you fill your feeds with positivity, passion and purpose. With more than 20 years of marketing experience, I’ll take away the overwhelm and confusion that surrounds social media and replace it with confidence and clarity. Best of all – we’ll have fun along the way.

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